Privacy Policy — Montamap

Effective Date: May 12, 2025

Montamap ("we", "us", or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Montamap's services, website, and mobile apps (collectively, the “Platform”).

By accessing or using Montamap, you agree to the practices described in this Policy.

1. Information We Collect

• Account Details: name, email address, phone number, password
• Location Data: GPS-based location when using map or SOS features (with your consent)
• Adventure Preferences: trekking history, interests, saved trails
• Device Information: device type, browser, IP address, OS
• Usage Data: page visits, feature interactions, referral sources
• Photos & Reviews: any media or content you choose to share

2. How We Use Your Information

• Provide, improve, and personalize the Platform experience
• Match you with relevant guides, trails, and communities
• Process bookings and communication with third-party providers
• Enhance safety through real-time location (e.g. SOS button)
• Analyze usage trends for platform development
• Send updates, promotional messages, or important service notices (opt-out available)

3. Sharing of Information

• With local guides or trip operators for bookings
• With service providers (e.g. cloud, payment gateways, analytics tools)
• When legally required by law enforcement or regulatory bodies
• In anonymized, aggregated form for research or reporting purposes

We do not sell your personal data.

4. Data Retention

We retain your information for as long as your account is active or as needed to comply with legal obligations and resolve disputes.

You may request deletion of your account and data anytime by contacting us.

5. Cookies and Tracking

Montamap uses cookies and similar technologies to:

• Maintain login sessions
• Analyze traffic and usage behavior
• Store your preferences (e.g. preferred language or region)

You can manage cookie settings through your browser. Disabling cookies may affect functionality.

6. Security Measures

We implement security measures such as:

• End-to-end encrypted communication
• Role-based data access control
• Secure server infrastructure
• Regular system audits and threat monitoring

However, no platform is 100% immune to breaches. Use Montamap at your own discretion.

7. Children’s Privacy

Montamap is not intended for users under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us for immediate removal.

8. Your Rights

Depending on your region, you may have the right to:

• Access the data we hold about you
• Correct inaccuracies
• Delete your personal information
• Object to or restrict processing
• Port your data to another provider

To exercise these rights, email us at hello@montamap.com

9. International Users

Montamap operates globally. Your information may be processed in countries outside your jurisdiction. We take steps to ensure data is handled securely and in accordance with this Policy.

10. Changes to This Policy

We may update this Privacy Policy periodically. The effective date will always be posted above. Continued use of the Platform implies acceptance of the updated terms.

11. Contact Us

For any privacy-related questions or concerns, contact:

• Email: hello@montamap.com
• Or use the contact form available in our app or website.

Montamap — Explore Boldly. We’ll Guard Your Trail.