What is Montamap?
Montamap is a digital platform for nature explorers, offering interactive maps, hiking guides, real-time SOS support, and adventure communities across Indonesia and globally.
Is Montamap free?
Yes! You can access basic features for free. Premium features like offline maps or pro route planning may be available through a subscription.
How do I contact a local guide?
You can contact guides directly through our platform once you choose a trail or package. Verified guides will have contact buttons and ratings displayed.
Is my location data secure?
Absolutely. We only access your GPS data with your permission and encrypt all communications using secure protocols.
Can I use Montamap offline?
Yes, with a Montamap Pro subscription, you can download maps and access trail info without an internet connection.
Which regions does Montamap cover?
Montamap currently focuses on trails across Indonesia, with expansion to Southeast Asia and global hotspots coming soon.
How do I report a trail issue or safety concern?
You can report trail conditions or safety concerns via the in-app feedback form or through the SOS feature in case of emergency.
Can I create and share my own hiking routes?
Yes! Registered users can map their own routes, add photos, and share them with the Montamap community.
How do I become a verified guide on Montamap?
Submit your application through our "Join as a Guide" form. Our team will review your credentials, experience, and references before verification.
Does Montamap work internationally?
Yes. While Montamap is rooted in Indonesia, it’s designed to support global trails and will gradually expand its international trail database.
Can I sync my Montamap data across devices?
Absolutely. As long as you're logged in with the same account, your routes, preferences, and saved content will sync seamlessly.
Is there a mobile app for Montamap?
Yes! Our mobile app is available for both iOS and Android. Just search for “Montamap” in your app store and start exploring.
How do I delete my Montamap account?
You can request account deletion through your profile settings or by emailing us at hello@montamap.com. We'll process it promptly.
Can I write reviews or upload photos?
Yes, you can share your experience by uploading trail photos and writing reviews once you’ve completed a route or package.